All communication amongst club members is done via our swimtopia site and we will be establishing a whatsapp group.
It is the swimmer’s responsibility to ensure that they have a current email address as Swimtopia is the main form of electronic communication. This is very important, as this is the primary tool used to inform swimmers and parents of important information, such as swim meet instructions. There is an email to contact coaches on the Swimtopia site, where parents can email the head coach with general questions regarding the club or questions specific to the head coach.
Contact information for assistant coaches is also available for parents who may have questions regarding their groups/swimmers. Coaches will let their swimmers know when they are available after practices to answer questions, concerns, etc. The Rocky Barracuda Swim Club has a “24 hour rule” regarding potential conflict situations. The "24 Hour Rule" states that coaches, parents, or swimmers will not discuss a situation until at least 24 hours after the fact. This important rule does two things. First, it moves the discussion away from the presence of the swimmer. Second, it allows all parties to have time to put things in perspective and "cool off", if necessary. If a concern needs to be addressed a complaint can be made in writing to the Club President rbsc[email protected]
